Program Manager

Reports to:            Director of Programs
Department:       Education Services 
Job Type:              Full Time (35 hours per week)
Status:                   Exempt


The Program Manager will report to the Director of Programs and be responsible for the overall development and management of services supporting high school youth focused on our college, career, and life readiness initiatives. The Program Manager will directly manage 1-2 School Based Partnerships to facilitate engaging extended learning time programs during the school day, afterschool, and during the summer. The Program Manager will support all education related initiatives such as: HBCU Fair, Girls’ & Boys’ Empowerment Day, College Tours, Whitney M. Young, Jr. Scholarship Program, State of Young Black New York, etc. The Program Manager will supervise a team of 2 – 4 PartTime Education Staff including Youth Advocates, Interns, etc. Work hours are 10a – 6p.


  • Participate in strategy and decision-making activities related to the program portfolio.

  • Maintain effective working relationships with program participants, community-based organizations and school providers and maintain regular contact to maintain partnership and active engagement in services.

  • Develop and implement a recruitment, engagement and outcome plan to ensure compliance with all programmatic compliance.

  • Implement a recruitment, engagement and outcome plan to ensure compliance with all programmatic compliance.

  • Organize, plan, and execute education events as necessary for various assigned projects.

  •  Accurately document all services as required by program and agency procedures.

  • Identify, develop, and maintain participant data for tracking member progress, program objectives and outcomes, and contractual requirements.

  • Develop monthly and yearly recap reports reflective of work with participants, schools and providers. 

  • Participate in professional development through individual and group supervision, attendance at conferences, workshops, seminars, or webinars.

  • Attend and participate in organization-wide initiatives as required.

  • Other duties as assigned. 


  • Bachelors degree required with at least two years of professional work experience.  
    At least 1 year of supervisory experience preferred.   

  • Strong commitment to college and career readiness needs of our targeted community. 

  • Experience building trusting relationships and collaborative efforts with diverse individuals, community partners.   

  • Strong oral and written communication, time management and organizational skills are necessary.  

  • Ability to interact appropriately with people from diverse socio-economic, racial, ethnic and varying cultural groups.  

  • Must have proven capacity to work independently, take initiative, and thrive in high-paced and team-oriented environment.  

  • Respect for the value, potential and dignity for all program participants.  

  • Ensure confidentiality in all areas of responsibility.  

  • Bilingual (English/Spanish) preferred.   

  • Ability to work outdoors and travel throughout NYC.  

  • Proficiency in Microsoft Office suite, Social Media and other standard business technology is required. 


  • Aetna Medical, Dental, & Vision Health Insurance

  • Paid Time Off (PTO)

    • Twelve (12) Paid Vacation Days Accrued Annually. Increases to Fifteen (15) Vacation Days after 2 years of service.

    • Twelve (12) Wellness Days Accrued Annually.

    • Up to 12 Paid Holiday’s Off Per Year

  • Corporate discounts – Broadway shows, Theme Parks, Concerts, Hotels, Car Rentals, and more

  • EAP - Work/Life, and Wellness B

  • FinFit – Financial Health Tool

Interested candidates should submit a resume and cover letter to Joery Francois, Director of Programs at No phone calls.

Salary range $55,000-$58,500 annually, commensurate with education and/or experience.

Equal Opportunity Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status

The mission of the New York Urban League (NYUL) is to enable African Americans and other underserved communities to secure a first-class education, economic self-reliance and equal respect of their civil rights through programs, services and advocacy. Providing direct services for more than 100 years to New Yorkers across the City, the NYUL is a respected trainer, advisor and advocate. Additionally, the NYUL partners with government, business and civic leaders to call out injustice, create new opportunities and celebrate advancements that make the City work better for all of its residents.