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Career Coach

Reports to:            Program Manager
Department:        Employment
Job Type:               Part-Time (Up to 20 hours per week)
Hourly Rate:          $25.00-$28.00 /hr. (Non-Exempt)


Under the direction of the Program Manager, the Career Coach will support the goals of the Employment and Career department. The Career Coach will lead the efforts to develop relationships with local employers to ensure the employment placement goals of 50-75 program participants annually. The Career Coach will work up to 20 hours per week.


  • Conduct outreach to employers, participants, and community partners to promote the program and employment services.

  • Facilitate work readiness activities and services to support job readiness, job placement and job retention efforts.

  • Engage with employers regarding employment opportunities and provide direct job matching to participants.

  • Accurately document attendance for all program activities as required by program and agency procedures.

  • Collect and maintain data for tracking participant progress, program objectives and outcomes, and contractual requirements.

  • Provide local labor market information, identify growing employment sectors and potential employers.

  • Create a nurturing and supportive environment for the participants.

  • Act as a liaison with participants, program staff and employers.

  • Meet regularly with Program Manager to plan, develop, and evaluate program goals to ensure contract compliance.

  • Monitor/document participant’s progression towards completion of service plan goals.

  • Submit monthly reports reflective of goals and progress.

  • Participate in professional development activities through individual and group supervision, attendance at conferences, workshops, seminars, or webinars.

  • Participate in organization-wide initiatives as required.

  • Attend networking events and positively represent the New York Urban League.

  • Perform other duties as assigned


  • Ability to speak clearly.

  • Ability to use a computer for prolonged periods.

  • Ability to climb five flights of stairs.

  • Ability to occasionally lift and/or move up to 10 pounds.

  • Ability to manipulate objects with fingers rather than with whole hand or arm, for example, using a keyboard or phone.

  • Ability to work outdoors and travel for a minimum of 1 mile within a reasonable amount of time in all types of weather, including inclement weather.


  • Bachelor’s degree preferred with 2-4 years of professional experience in the areas of workforce, case management or social services.

  • Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile, and copier equipment.

  • Experience engaging, interacting, and maintaining collaborative trusting relationships and with diverse individuals, youth, and community partners.

  • Strong oral and written communication, time management and organizational skills are necessary.

  • Experience with or knowledge of best practices in the labor market and workforce.

  • Bilingual (English/Spanish) preferred.

  • Ability to work outdoors and travel throughout NYC

  • ​Must be fully vaccinated for COVID-19.

Interested candidates should submit a resume and cover letter to Alyssa Ward, Program Manager at No phone calls.

Equal Opportunity Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status

The New York Urban League (NYUL) was founded in 1919 by an inter-racial group of concerned New Yorkers in response to the difficulties faced by African Americans migrating from the agricultural and rural south to the industrial, urban centers of the north. Today, the mission of the New York League (NYUL) is to enable African Americans and other underserved communities to secure a first-class education, economic self- reliance, and equal respect of their civil rights through programs, services, and advocacy.

Job Post Career Coach: Schedule
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